• All prices & transactions are processed in Australian dollars and include GST.
• Full payment will be deducted at time of booking from credit card used in the online reservation.
• Prices quoted are subject to change.
• Public Holidays are charged at weekend rates.
• Minimum Two Night stay. If you wish to stay for more than one week, please contact us for rates.
• Visa, Mastercard or direct deposit are accepted.
• Check-in time is 3pm. Check-out is 11am. Variations may be possible, please ask.
• All accommodation is non-smoking inside. Smoking inside will attract a $150 cleaning & deodorizing fee.
• As our villas are self-catering they are to be left in a clean & tidy condition, with all items put back as they were found. If additional cleaning is required, there will be a $50 charge. All damages must be paid for – your credit card will not be debited without prior notification.
• We are not liable under any circumstance for loss, theft or damage to your property. Please keep valuables with you at all times.
• To protect our native wildlife – no pets are allowed.
• As this is a rural property all children under the age of 15 yrs, are to be in the care of an adult at all times.
• Swimming in the dams is not permitted at any time.
• Any excessive noise that affects the comfort of our guests or neighbours will not be tolerated. No loud noise is permitted after 11pm.
• For groups of 10 people and over, a bond of $50 per person is to be paid one week prior to arrival as a credit card payment. This bond will be refunded in full when the villas and surrounds are left in a clean and tidy condition as stated in these terms and conditions. Before departure please ring 0448 867 114 for an inspection. If necessary, extra cleaning charges and/or cost of damages will be deducted from the bond.

Customer Service Policy: If at anytime we are unable to proceed with your booking, we will notify you within 4 business days.

Security Policy: All personal information details and online credit card transactions are performed under a 128 bit SSL certificate, which establishes a secure browser session.

Refund Policy: In the unfortunate event of a cancellation the following fees will apply to any refund due, with the time calculated from the date of arrival.

• More than 28 days notice – full refund less AUD$50 administration fee.
• Between 14 & 28 days notice – 10% of tariff plus AUD$50 administration fee.
• Less than 14 days – no refund unless Villa is re-booked for the same rate. Then full refund applies, less AUD$50 administration fee.
• If the cancellation occurs on the day of check-in or there is a no-show – no refund will apply.