• All prices & transactions are processed in Australian dollars and include GST.
• Full payment will be deducted at time of booking from credit card used in the online reservation.
• Prices quoted are subject to change.
• Public Holidays are charged at weekend rates.
• Minimum Two Night stay. If you wish to stay for more than one week, please contact us for rates.
• Visa, Mastercard or direct deposit are accepted.
• Check-in time is 3pm. Check-out is 11am. Variations may be possible, please ask.
• All accommodation is non-smoking inside.
• The villas are to be left in a tidy condition. If additional cleaning is required, this will be charged and all damages must be paid for – your credit card will not be debited without prior notification.
• To protect our native wildlife – no pets are allowed.
• As this is a rural property all children under the age of 15 yrs, are to be in the care of an adult at all times.

Customer Service Policy: If at anytime we are unable to proceed with your booking, we will notify you within 4 business days.

Security Policy: All personal information details and online credit card transactions are performed under a 128 bit SSL certificate, which establishes a secure browser session.

Refund Policy: In the unfortunate event of a cancellation the following fees will apply to any refund due, with the time calculated from the date of arrival.

• More than 28 days notice – full refund less AUD$50 administration fee.
• Between 14 & 28 days notice – 10% of tariff plus AUD$50 administration fee.
• Less than 14 days – no refund unless Villa is re-booked for the same rate. Then full refund applies, less AUD$50 administration fee.
• If the cancellation occurs on the day of check-in or there is a no-show – no refund will apply.